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General Terms and Conditions (T&Cs)
- The french version always prevails -

General Terms and Conditions

Updated on 06/16/2023

 Website Knitty and Woolly (hereinafter the “Platform”) is an initiative of:

Knitty and Woolly

Voorjaarstraat 14 B2,

2610 Wilrijk, Belgium

Company number (BCE/VAT): BE 0800864365


Telephone: +32456205603 (hereinafter “Knitty and Woolly” or "we" or the “Seller”)

1. Scope

These general conditions of use (hereinafter the “T&Cs”) apply to any visit or use of the Platform and its information by an Internet user (hereinafter “User”).

By visiting or using the Platform, the User acknowledges having read these T&Cs and expressly accepts the rights and obligations mentioned therein.

The provisions of the General Terms and Conditions may exceptionally be waived by written agreement. These exemptions may consist of the modification, addition or deletion of the clauses to which they relate and have no impact on the application of the other provisions of the T&Cs.

We reserve the right to modify our T&Cs at any time, without prior notification, but we undertake to apply the provisions that were in force at the time you used our Platform.

2. Platform

a. Access and navigation

We take all reasonable and necessary measures to ensure the proper functioning, security and accessibility of our Platform. However, we cannot offer an absolute guarantee of operability and our actions must therefore be considered as being covered by an obligation of means.

Any use of the Platform is always at the User's own risk. Therefore, we are not responsible for any damage that may result from possible malfunctions, interruptions, defects or even harmful elements present on the Platform.

We reserve the right to restrict access to the Platform or interrupt its operation at any time, without prior notice.

b. Content

Knitty and Woolly largely determines the content of the Platform and takes great care of the information present on it. We take every possible measure to keep our Platform as complete, accurate and up-to-date as possible, even when the information on it is provided by third parties. We reserve the right to modify, add to or delete the Platform and its content at any time, without incurring any liability.

Knitty and Woolly cannot offer an absolute guarantee regarding the quality of the information present on the Platform. It is therefore possible that this information is not always complete, exact, sufficiently precise or up to date. Consequently, Knitty and Woolly cannot be held responsible for any damage, direct or indirect, that the User may suffer from the information present on the Platform.

If certain contents of the Platform are in violation of the law or the rights of third parties, or are contrary to morality, we ask you to inform us as quickly as possible by email so that we can take appropriate measures. Any download from the Platform always takes place at the User's risk. Knitty and Woolly may not be held liable for any direct or indirect damage arising from such downloads, such as loss of data or damage to the User's computer system, which are entirely and exclusively the responsibility of the User.

c. Services reserved for registered Users

1) Registration

Access to certain services is conditional on the User's registration.

Registration and access to the Platform's services are reserved exclusively for legally capable individuals who have completed and validated the registration form available online on the Platform as well as these T&Cs.

When registering, the User undertakes to provide accurate, sincere and up-to-date information about their person and marital status. The User must also regularly check the data concerning him/her in order to maintain its accuracy.

The User must therefore provide a valid e-mail address, on which the Platform will send him/her confirmation of his/her registration for its services. An email address cannot be used more than once to register for the Services. Any communication made by the Platform and its partners is therefore deemed to have been received and read by the User. The latter therefore undertakes to regularly consult the messages received on this e-mail address and, if necessary, to respond within a reasonable time.

Only one registration is allowed per natural person.

The User is assigned an identifier allowing him/her to access a space to which access is reserved for him/her (hereinafter "Personal Space"), in addition to entering his/her password.

The username and password can be modified online by the User in their Personal Space. The password is personal and confidential, the User therefore undertakes not to communicate it to third parties.

Knitty and Woolly reserves the right in any case to refuse a registration request for the Platform's services in the event of non-compliance by the User with the T&Cs.

2) Unsubscribe

The regularly registered User may request to unsubscribe at any time by going to the dedicated page in their Personal Space. Any unsubscription from the Platform will be effective as soon as possible after the User has completed the form provided for this purpose.

3. Links to other websites

The Platform may contain links or hyperlinks to external websites. Such links do not automatically mean that there is a relationship between Knitty and Woolly and the external website or even that an implicit agreement exists with the content of these external sites. Knitty and Woolly has no control over external websites. We are therefore not responsible for the safe and correct functioning of the hyperlinks and their final destination. As soon as the User clicks on the hyperlink, he leaves the Platform. We cannot therefore be held responsible for any subsequent damage.

4. Intellectual property

The structure of the Platform, but also the texts, graphics, images, photographs, sounds, videos, databases, computer applications, etc. which compose it or which are accessible via the Platform are the property of the publisher and are protected as such by the laws in force regarding intellectual property.

Any representation, reproduction, adaptation or partial or total exploitation of the content, trademarks and services offered by the Platform, by any process whatsoever, without the prior, express and written authorisation of the publisher, is strictly prohibited, with the exception of elements expressly designated as free of rights on the Platform.

The User of the Platform is granted a limited right to access, use and display the Platform and its content. This right is granted on a non-exclusive, non-transferable basis and may only be used for personal, non-commercial use. Without prior written agreement, Users are not authorized to modify, reproduce, translate, distribute, sell, communicate to the public, in whole or in part, the protected elements. The User is prohibited from entering data on the Platform which would modify or be likely to modify its content or appearance.

5. Protection of personal data

The personal data provided by the User during their visit or use of the Platform are collected and processed by Knitty and Woolly exclusively for internal purposes. Knitty and Woolly assures its users that it attaches the greatest importance to the protection of their privacy and personal data, and that it is always committed to communicating clearly and transparently on this point.

Knitty and Woolly undertakes to comply with the applicable legislation in this area, namely the Law of December 8, 1992 relating to the protection of privacy with regard to the processing of personal data as well as the European Regulation of April 27 2016 relating to the protection of individuals with regard to the processing of personal data and the free movement of such data. The User's personal data is processed in accordance with the Privacy Policies available on the Platform.

6. Applicable law and competent jurisdiction

These T&Cs are governed by Belgian law.

In the event of a dispute and in the absence of an amicable agreement, the dispute will be brought before the courts of the judicial district where Knitty and Woolly has its head office.

7. General provisions

Knitty and Woolly reserves the right to modify, extend, delete, limit or interrupt the Platform and associated services at any time, without prior notification, and without incurring liability.

In the event of a violation of the T&Cs by the User, Knitty and Woolly reserves the right to take appropriate sanction and reparation measures. Knitty and Woolly reserves the right to refuse the User any access to the Platform or our services temporarily or permanently. These measures may be taken without giving reasons and without notice. They cannot engage the liability of Knitty and Woolly or give rise to any form of compensation.

The illegality or total or partial nullity of a provision of our T&Cs will have no impact on the validity and application of the other provisions. In such a case, we have the right to replace the provision with another valid provision of similar scope.

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