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Terms of delivery
Currently, Knitty and Woolly only ships to certain countries in the European Union.
Can't see your country on the list?
Feel free to email me at knittyandwoolly@gmail.com, and we'll see if we can find a shipping solution together!
Knitty and Woolly works with Bpost and Mondial Relay for deliveries, in order to offer home delivery or delivery to a Point Relay. Rates include tracked shipping with Track & Trace.
Important if the Customer selects delivery in a Relay Point by Mondial Relay:
After payment and validation of the order, he/she will receive an email from Mondial Relay (at the email address provided by the Customer) inviting him/her to fill in his/her details and choose his/her Relay Point. Only when the Customer has completed and validated this information will Knitty and Woolly be able to finalise dispatch of the parcel. If the customer already has a favourite relay point, they are free to indicate this by message (indicating the name and address of the relay point) to Knitty and Woolly, who will then be able to proceed directly with dispatch.
Delivery times are purely indicative and are not binding on Knitty and Woolly. Unless expressly stated to the contrary, a delay in delivery may under no circumstances give rise to the cancellation or dissolution of the purchase or to the granting of compensation. However, if delivery times exceed thirty days from the date of the order, the sales contract may be cancelled and the Customer reimbursed.
Knitty and Woolly is not responsible for any problems during shipping. All purchases are made at the buyer's risk, regardless of the method of transport or shipment. The seller is not responsible for any damage to the goods sold during transport or shipment.
Delivery rates - Professionals
Home delivery via Bpost
Valid for parcels weighing up to 10 kg maximum
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Belgium: €12.50
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Germany, France, Netherlands: €16.50
Not sure about the weight of your order?
Feel free to contact me before confirming your purchase.
Is your country not listed?
Please email me at: knittyandwoolly@gmail.com
Delivery rates - Individuals (FR/ENG)
Pays | Livraison | Livraison gratuite à partir de |
|---|---|---|
Danemark, Suède, Finlande | 28,90 € À domicile (Bpost), 4 - 6 jours ouvrés. Valable pour les colis de 5 kg maximum. Vous avez un doute sur le poids de votre commande ? Contactez moi avant de valider | |
Autriche | 10 € Point relais (Mondial Relay - 6 jours ouvrés) | 150 € |
Pologne | 8 € Point relais (Mondial Relay - 6 jours ouvrés) | 150 € |
Espagne, Italie, Portugal | 12 € À domicile (Mondial Relay - 5/6 jours ouvrés); 6,50 € Point relais (Mondial Relay - 6 jours ouvrés) | 150 € |
Luxembourg | 10,5 € À domicile (Mondial Relay - 3 jours ouvrés); 4,50 € Point Relais (Mondial Relay - 3 jours ouvrés) | 150 € |
Allemagne | 11,5 € À domicile (Mondial Relay - 6 jours ouvrés); 7,50 € Point relais (Mondial Relay - 6 jours ouvrés) | 150 € |
Belgique | 6,8 € À domicile (Bpost); 3,8 € Point relais (Mondial Relay) 1-3 jours ouvrés; 0 € Remise en main propre (sur demande) | 100 € |
France | 12 € À domicile (Bpost); 5,5 € Point Relais (Mondial Relay - 5 jours ouvrés) | 150 € |
Pays-Bas | 11,50 € À domicile (Mondial Relay - 5 jours ouvrés); 5,5 € Point Relais (Mondial Relay - 3 jours ouvrés) | 150 € |
Country | Shipping | Free shipping from |
|---|---|---|
Denmark, Sweden, Finland | €28.90 At home (Bpost), 4 - 6 working days. Valid for packages weighing up to 5 kg. Not sure about the weight of your order? Contact us before confirming. | |
Austria | €10 Relay Point (Mondial Relay - 6 jours ouvrés) | €150 |
Poland | €8 Relay Point (Mondial Relay - 6 jours ouvrés) | €150 |
Belgium | €6.8 At home (Bpost); €3.8 Relay Point (Mondial Relay) 1- 3 working days; 0 € hand-delivered (on request) | €100 |
France | €12 At home (Bpost); €5.5 Relay Point (Mondial Relay - 5 working days) | €150 |
Luxembourg | €10.5 At home (Mondial Relay - 3 working days); €4.5 Relay Point (Mondial Relay - 3 working days) | €150 |
Germany | €11.5 At home (Mondial Relay - 6 working days); €7.5 Relay Point (Mondial Relay - 6 working days) | €150 |
Netherlands | €11.5 At home (Mondial Relay - 5 working days); €5.5 Relay Point (Mondial Relay - 3 working days) | €150 |
Spain, Italy, Portugal | €12 At home (Mondial Relay - 5/6 working days); €6.50 Relay Point (Mondial Relay - 6 working days) | €150 |