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Terms of delivery Currently, Knitty and Woolly only ships to certain countries in the European Union. Can't see your country on the list? Feel free to email me at knittyandwoolly@gmail.com, and we'll see if we can find a shipping solution together! Knitty and Woolly works with Bpost and Mondial Relay for deliveries, in order to offer home delivery or delivery to a Point Relay. Rates include tracked shipping with Track & Trace . Important if the Customer selects delivery in a Relay Point by Mondial Relay: After payment and validation of the order, he/she will receive an email from Mondial Relay (at the email address provided by the Customer) inviting him/her to fill in his/her details and choose his/her Relay Point. Only when the Customer has completed and validated this information will Knitty and Woolly be able to finalise dispatch of the parcel. If the customer already has a favourite relay point, they are free to indicate this by message (indicating the name and address of the relay point) to Knitty and Woolly , who will then be able to proceed directly with dispatch. Delivery times are purely indicative and are not binding on Knitty and Woolly . Unless expressly stated to the contrary, a delay in delivery may under no circumstances give rise to the cancellation or dissolution of the purchase or to the granting of compensation. However, if delivery times exceed thirty days from the date of the order, the sales contract may be cancelled and the Customer reimbursed. Knitty and Woolly is not responsible for any problems during shipping. All purchases are made at the buyer's risk, regardless of the method of transport or shipment. The seller is not responsible for any damage to the goods sold during transport or shipment. Delivery rates - Professionals Home delivery via Bpost Valid for parcels weighing up to 10 kg maximum Belgium: €12.50 Germany, France, Netherlands: €16.50 Not sure about the weight of your order? Feel free to contact me before confirming your purchase. Is your country not listed? Please email me at: knittyandwoolly@gmail.com Delivery rates - Individuals (FR/ENG) Pays Livraison Livraison gratuite à partir de Danemark, Suède, Finlande 28,90 € À domicile (Bpost), 4 - 6 jours ouvrés. Valable pour les colis de 5 kg maximum. Vous avez un doute sur le poids de votre commande ? Contactez moi avant de valider Autriche 10 € Point relais (Mondial Relay - 6 jours ouvrés) 150 € Pologne 8 € Point relais (Mondial Relay - 6 jours ouvrés) 150 € Espagne, Italie, Portugal 12 € À domicile (Mondial Relay - 5/6 jours ouvrés); 6,50 € Point relais (Mondial Relay - 6 jours ouvrés) 150 € Luxembourg 10,5 € À domicile (Mondial Relay - 3 jours ouvrés); 4,50 € Point Relais (Mondial Relay - 3 jours ouvrés) 150 € Allemagne 11,5 € À domicile (Mondial Relay - 6 jours ouvrés); 7,50 € Point relais (Mondial Relay - 6 jours ouvrés) 150 € Belgique 6,8 € À domicile (Bpost); 3,8 € Point relais (Mondial Relay) 1-3 jours ouvrés; 0 € Remise en main propre (sur demande) 100 € France 12 € À domicile (Bpost); 5,5 € Point Relais (Mondial Relay - 5 jours ouvrés) 150 € Pays-Bas 11,50 € À domicile (Mondial Relay - 5 jours ouvrés); 5,5 € Point Relais (Mondial Relay - 3 jours ouvrés) 150 € Country Shipping Free shipping from Denmark, Sweden, Finland €28.90 At home (Bpost), 4 - 6 working days. Valid for packages weighing up to 5 kg. Not sure about the weight of your order? Contact us before confirming. Austria €10 Relay Point (Mondial Relay - 6 jours ouvrés) €150 Poland €8 Relay Point (Mondial Relay - 6 jours ouvrés) €150 Belgium €6.8 At home (Bpost); €3.8 Relay Point (Mondial Relay) 1- 3 working days; 0 € hand-delivered (on request) €100 France €12 At home (Bpost); €5.5 Relay Point (Mondial Relay - 5 working days) €150 Luxembourg €10.5 At home (Mondial Relay - 3 working days); €4.5 Relay Point (Mondial Relay - 3 working days) €150 Germany €11.5 At home (Mondial Relay - 6 working days); €7.5 Relay Point (Mondial Relay - 6 working days) €150 Netherlands €11.5 At home (Mondial Relay - 5 working days); €5.5 Relay Point (Mondial Relay - 3 working days) €150 Spain, Italy, Portugal €12 At home (Mondial Relay - 5/6 working days); €6.50 Relay Point (Mondial Relay - 6 working days) €150

Natural, authentic yarns and creations that bring local wool to life—including wool from the Lourdaise sheep, a breed threatened with extinction Pyrenean wool for sustainable creations Discover knitting yarn Natural wool yarns from the Pyrenees, for all your projects With Knitty and Woolly , I promote an exceptional natural resource: wool from the Pyrenees , sourced from iconic local sheep breeds such as the Lourdaise —a breed that is still threatened with extinction today—and the Tarasconnaise . This wool reflects all the richness and authenticity of the Pyrenean terroir. Now living in Belgium , I regularly return to the Val d'Azun where I grew up to collect and sort wool by hand with the utmost care, directly from the farmers. I then entrust this raw material to local players in the French wool industry, who transform it into natural and authentic knitting yarns . In my workshop in Belgium, I create unique pieces by hand —woven bracelets, wool accessories—to help you discover another way to wear and love this noble material. My approach Your expérience "I chose Azun Worsted to make a simple jacket (Burgos by Rosa Pomar). The wool is very round, well spun and even. I really like the dryness of it, but at the same time it doesn't sting. The colour is deep and true to the photos on the website. I've already knitted half of my jacket and I really like the look, the texture and the definition of the stitches :) The package also arrived beautifully wrapped with a few little surprises inside, which doesn't spoil the pleasure :). Thank you Fanny! Alice Discover handwoven bracelets Discover the wool bracelets, hand-woven in my workshop Read it on the blog ! The Peira sweater, designed by Joanna Filip The Matières collection, handwoven bracelets from natural wool and linen Knitting tutorial: Long-tail cast-on Mark your calendars! Made in Wool 2025 I'm an exhibitor at Made in Wool 2025 Subscribe to the newsletter Write your email here Register Thank you for your registration !

Are you a wool professional or a craft store? Would you like to offer my products in your store? Contact me to discuss it! knittyandwoolly@gmail.com Belgium Atelier & Ko Molenaarsstraat 20C 9000 gent Le Tisserin SRL Rue des Hauts-Degrés, 7 7800 Ath Germany Alice im Wolleland Mansteinstr. 16 10783 Berlin

A family passion for the lourdaise ewe and its conservation, its wool and other stories of pastoral culture in the Hautes-Pyrénées, in Occitanie A family story My connection to wool and knitting is first and foremost a family affair. My passion for knitting and needlework, as well as for crafts in general, is probably in my genes and was passed down by my grandmothers. As a child, I learned to knit with my paternal grandmother, my maternal grandmother was a seamstress, and my mother passed on her love of colors to me through painting. And what about wool? It has always been part of my history. About thirty-five years ago, my father, then a history and geography teacher, made a bold and passionate life choice: to become a farmer. Deeply attached to local heritage, he committed himself to saving the Lourdaise sheep, an emblematic breed of the Hautes-Pyrénées, which was then on the verge of extinction. As if that weren't enough, he also worked to preserve the Lourdaise cow, another local breed that was also threatened. Alongside his teaching career, he devoted himself body and soul to breeding these unique, gentle, and hardy breeds. He even participated in a conservation program led by the Technical Institute for Sheep and Goat Breeding (ITOVIC), in collaboration with the UPRA ovine des Pyrénées centrales, to preserve the Lourdaise sheep by freezing semen—including that of a ram from his own herd. Even today, despite these efforts, the Lourdaise remains an endangered breed, with barely 1,300 animals recorded in 2023, far from the threshold of 6,000 needed to no longer be in danger. Looking back on all this, I can only be proud and admire the path he has taken. And grateful, too, for taking me with him on this adventure. Since I was a little girl, I have spent a lot of time on the farm. I loved being around animals, especially sheep, which are so affectionate. When there were complicated births, I was the one who bottle-fed the lambs. I loved it! It was only natural that my attention turned to wool. This incredible, living material, with its many virtues, deserves to be better known, recognized, and used. Today, it is at the heart of my project, like a thread connecting my Pyrenean roots and my creations. Pastoral stories My thoughts on the origins of wool and its processing are undeniably linked to respect for animal welfare. The breeds of sheep reared in the Hautes-Pyrénées live for several months of the year in the high mountain pastures. As a child, I used to accompany my father on the transhumance of his flock in the Hautes-Pyrénées National Park in the Marcadau valley. What unforgettable memories! They will always be engraved in my heart, so much a part of my history. The lourdaise is also rather special in that, unlike other breeds, it feeds mainly on hay and re-growth, harvested by farmers directly in the valley, which limits the use of cereals and the environmental problems that are unfortunately sometimes associated with them. For the rest of the year, the sheep graze in the meadows in the lower mountains, and are sheltered in the sheepfold when the weather is difficult in winter. Some flocks even live outdoors all year round. Local sheep are therefore reared in semi-liberty. They are shorn once a year by professionals who have mastered the art of shearing, a prerequisite for the animal's good health. The challenges for the wool industry The wool produced in France is very little and poorly valued. Before the COVID crisis in 2019, most French wool was bought from farmers by wholesalers at a derisory price, not even covering the cost of shearing, before being exported to China, where it was processed using industrial methods (with the well-known ecological and social impacts), and then returned to the European market in the form of finished products. In 2021, barely 4% of French wool was being recycled in France, according to the Tricolor collective. Worse still, even though this wool is the fruit of considerable hard work by farmers throughout the year, it is increasingly regarded as bulky waste that is difficult to dispose of. It is not uncommon for farmers to resort to burning it, for want of alternative solutions. What's more, French wool, and more widely European wool, is facing competition from wool from Merino sheep harvested in Oceania. The revival of the French wool industry therefore represents a solution for the future to relocate wool production and processing, highlight the different wools from our regions and revive ancestral know-how. Subscribe to the newsletter Write your email here Register Thank you for your registration !

Knitty and Woolly is featured in press articles An article on the website of my village Arras en Lavedan A nice article about my company Knitty and Woolly has just been published on the website of my village Arras en Lavedan. Thanks to all the team! Read the article from my village I was exhibiting at Made in Wool 2024 What a crazy day! On Sunday 29 September 2024, I was exhibiting at Made in Wool, the very first edition of this major Belgian fair specialising in local wools! The time just flew by, and I was more than exhausted by the time it was over, as I think we all were. I just had time to take a few photos before closing time... The event was well attended, thanks to the communication efforts made in advance by the organising team and all the exhibitors, as well as the beautiful sunshine. It was a great success, with people curious to discover wool from the Pyrenees in Belgium and keen to knit it or use it in their creations! It was a pleasure to promote the wool from the ewes of the Massif and Tarascona regions to the Belgian public. So thank you for your enthusiasm and your words, thank you to all the show team who worked hard to make this a wonderful day, and thank you to my friend Fanny for her help throughout the day. Website Made in Wool Portrait of a craftswoman By Candice Aubert-Dhô Founder Cosy Jungle May 2024 Candice is an artisan in Provence. She creates interior decoration using a wide range of natural materials, including wool. Curious about my French wools and my committed approach, she asked me to do a portrait of myself, which you can discover on her blog! Read the portrait Press article March 2024 Read the article from Yvette magazine Press article February 2024 Read the article from Bigorre Mag Subscribe to the newsletter Write your email here Register Thank you for your registration !

Find out all about the origins of the creative company Knitty and Woolly and my approach My approach I am originally from Val d'Azun, in the Hautes-Pyrénées, where I grew up surrounded by mountains, my father's sheep and cows, and my mother's paintings. Ever since I was little, I have always loved creating things with my hands: pottery, painting, pyrography... But it was thread, and especially wool, that attracted me the most. My grandmother taught me to knit when I was a child, and this passion has never left me. Today, I live in Belgium, where I continue to explore and develop my world around this extraordinary natural material. With a PhD in physical chemistry, I worked for many years in scientific research, first in France and then in Belgium, where I now live with my family. But over time, knitting has become an increasingly important part of my daily life. It is an activity that brings me enormous joy and balance. Little by little, I began to create my own designs, then to transform some of them into patterns. I discovered a real source of fulfillment in this creative freedom. It was while knitting every day and transforming wool by hand in my workshop that I wondered about the origin of this material: where does the wool we use come from? How is it produced and processed? What happens to our local breeds, often forgotten in favor of the popularity of merino wool? The sheep of the Pyrenees, among which I grew up, also have rich wool that deserves to be showcased. Even far from my mountains, my rural roots and my love for the yarn arts gradually took over. So I made an important decision: I left the world of research to throw myself fully into the entrepreneurial adventure and bring my project to life. My name is Fanny Girard-Sahun. After several years in scientific research, I founded Knitty and Woolly in 2023, with the desire to promote wool from the Hautes-Pyrénées and to continue, in my own way, the project launched by my father more than 30 years ago: to raise awareness and preserve the Lourdaise sheep. This local mountain breed is still endangered today, and I am committed to highlighting the quality of its wool. I have also chosen to combine it with wool from Tarasconnaise sheep, another Pyrenean breed, to create a unique yarn that is 100% local and natural. With Knitty and Woolly , I offer: Knitting and weaving yarn, processed in France by wool industry professionals with ancestral and artisanal know-how. Handmade creations, such as bracelets woven from hand-spun wool. Creative workshops, to share my passion in Belgium and introduce people to this natural fiber, as well as the simple, ancient techniques that invite us to slow down.

Selecting and sorting the wool is a crucial stage before it is processed by spinning or by hand. Discover my work Wool selection Wool, an essential raw material, is at the heart of my work. There is no mystery to obtaining high-quality yarn: every step of the selection and sorting process counts. You can discover the entire process here. Collection and sorting The quality of wool varies not only from one breed of sheep to another, but also from one farm to another, depending on the way they are reared, the lambing period and the health of the animals. Wool is of much higher quality if it comes from a healthy flock (I'll tell you more about sheep farming in the Hautes-Pyrénées here). Quality wool means strong, long, wavy and fine fibres, and a beautiful colour. So wool selection is a vital first step. Once a year, the sheep are sheared by professionals. I then travel to France to collect wool in the Val d'Azun directly from the farmers. To produce high-quality yarn, you first need to select the best fibers, those that meet the criteria I explained above. Certain parts of a fleece are unsuitable: they may contain coarse hairs or jarre (to find out more about the structure of wool, take a look at the dedicated article on my blog). These parts are therefore discarded. Next comes the sorting stage, which I do entirely by hand. But what exactly does this involve? A freshly shorn fleece often contains dust, plant debris such as hay, or areas soiled with droppings. All these elements are carefully removed by hand. It is a long and sometimes tedious task, but it is essential. No chemicals are used to remove organic matter: everything is done with respect for the wool and its authenticity. Characteristics of selected wools The wool of the Lourdaise sheep is distinguished by the length of its fibers, which ensure the strength of the yarn. It is also very fluffy, and once washed, it reveals a beautiful ecru color, bright and warm. In some rarer sheep, the fleece takes on a magnificent dark brown, almost black color. I carefully preserve these special fleeces to use in some of my handcrafted creations or in yarn production. Tarascon wool, on the other hand, is ivory white and provides fineness and volume. By combining it with Lourdes wool, I create a unique blend that highlights the complementary qualities of these two local Pyrenean breeds. Subscribe to the newsletter Write your email here Register Thank you for your registration !

General Terms and Conditions (T&Cs) - The french version always prevails - General Terms and Conditions Updated on 09/23/2025 Website Knitty and Woolly (hereinafter the “Platform”) is an initiative of: Knitty and Woolly Voorjaarstraat 14 / 201, 2610 Wilrijk, Belgium Company number (BCE/VAT): BE 0800864365 Email: knittyandwoolly@gmail.com Telephone: +32456205603 (hereinafter “Knitty and Woolly” or "we" or the “Seller”) 1. Scope These general conditions of use (hereinafter the “T&Cs”) apply to any visit or use of the Platform and its information by an Internet user (hereinafter “User”). By visiting or using the Platform, the User acknowledges having read these T&Cs and expressly accepts the rights and obligations mentioned therein. The provisions of the General Terms and Conditions may exceptionally be waived by written agreement. These exemptions may consist of the modification, addition or deletion of the clauses to which they relate and have no impact on the application of the other provisions of the T&Cs. We reserve the right to modify our T&Cs at any time, without prior notification, but we undertake to apply the provisions that were in force at the time you used our Platform. 2. Platform a. Access and navigation We take all reasonable and necessary measures to ensure the proper functioning, security and accessibility of our Platform. However, we cannot offer an absolute guarantee of operability and our actions must therefore be considered as being covered by an obligation of means. Any use of the Platform is always at the User's own risk. Therefore, we are not responsible for any damage that may result from possible malfunctions, interruptions, defects or even harmful elements present on the Platform. We reserve the right to restrict access to the Platform or interrupt its operation at any time, without prior notice. b. Content Knitty and Woolly largely determines the content of the Platform and takes great care of the information present on it. We take every possible measure to keep our Platform as complete, accurate and up-to-date as possible, even when the information on it is provided by third parties. We reserve the right to modify, add to or delete the Platform and its content at any time, without incurring any liability. Knitty and Woolly cannot offer an absolute guarantee regarding the quality of the information present on the Platform. It is therefore possible that this information is not always complete, exact, sufficiently precise or up to date. Consequently, Knitty and Woolly cannot be held responsible for any damage, direct or indirect, that the User may suffer from the information present on the Platform. If certain contents of the Platform are in violation of the law or the rights of third parties, or are contrary to morality, we ask you to inform us as quickly as possible by email so that we can take appropriate measures. Any download from the Platform always takes place at the User's risk. Knitty and Woolly may not be held liable for any direct or indirect damage arising from such downloads, such as loss of data or damage to the User's computer system, which are entirely and exclusively the responsibility of the User. c. Services reserved for registered Users 1) Registration Access to certain services is conditional on the User's registration. Registration and access to the Platform's services are reserved exclusively for legally capable individuals who have completed and validated the registration form available online on the Platform as well as these T&Cs. When registering, the User undertakes to provide accurate, sincere and up-to-date information about their person and marital status. The User must also regularly check the data concerning him/her in order to maintain its accuracy. The User must therefore provide a valid e-mail address, on which the Platform will send him/her confirmation of his/her registration for its services. An email address cannot be used more than once to register for the Services. Any communication made by the Platform and its partners is therefore deemed to have been received and read by the User. The latter therefore undertakes to regularly consult the messages received on this e-mail address and, if necessary, to respond within a reasonable time. Only one registration is allowed per natural person. The User is assigned an identifier allowing him/her to access a space to which access is reserved for him/her (hereinafter "Personal Space"), in addition to entering his/her password. The username and password can be modified online by the User in their Personal Space. The password is personal and confidential, the User therefore undertakes not to communicate it to third parties. Knitty and Woolly reserves the right in any case to refuse a registration request for the Platform's services in the event of non-compliance by the User with the T&Cs. 2) Unsubscribe The regularly registered User may request to unsubscribe at any time by going to the dedicated page in their Personal Space. Any unsubscription from the Platform will be effective as soon as possible after the User has completed the form provided for this purpose. 3. Links to other websites The Platform may contain links or hyperlinks to external websites. Such links do not automatically mean that there is a relationship between Knitty and Woolly and the external website or even that an implicit agreement exists with the content of these external sites. Knitty and Woolly has no control over external websites. We are therefore not responsible for the safe and correct functioning of the hyperlinks and their final destination. As soon as the User clicks on the hyperlink, he leaves the Platform. We cannot therefore be held responsible for any subsequent damage. 4. Intellectual property The structure of the Platform, but also the texts, graphics, images, photographs, sounds, videos, databases, computer applications, etc. which compose it or which are accessible via the Platform are the property of the publisher and are protected as such by the laws in force regarding intellectual property. Any representation, reproduction, adaptation or partial or total exploitation of the content, trademarks and services offered by the Platform, by any process whatsoever, without the prior, express and written authorisation of the publisher, is strictly prohibited, with the exception of elements expressly designated as free of rights on the Platform. The User of the Platform is granted a limited right to access, use and display the Platform and its content. This right is granted on a non-exclusive, non-transferable basis and may only be used for personal, non-commercial use. Without prior written agreement, Users are not authorized to modify, reproduce, translate, distribute, sell, communicate to the public, in whole or in part, the protected elements. The User is prohibited from entering data on the Platform which would modify or be likely to modify its content or appearance. 5. Protection of personal data The personal data provided by the User during their visit or use of the Platform are collected and processed by Knitty and Woolly exclusively for internal purposes. Knitty and Woolly assures its users that it attaches the greatest importance to the protection of their privacy and personal data, and that it is always committed to communicating clearly and transparently on this point. Knitty and Woolly undertakes to comply with the applicable legislation in this area, namely the Law of December 8, 1992 relating to the protection of privacy with regard to the processing of personal data as well as the European Regulation of April 27 2016 relating to the protection of individuals with regard to the processing of personal data and the free movement of such data. The User's personal data is processed in accordance with the Privacy Policies available on the Platform. 6. Applicable law and competent jurisdiction These T&Cs are governed by Belgian law. In the event of a dispute and in the absence of an amicable agreement, the dispute will be brought before the courts of the judicial district where Knitty and Woolly has its head office. 7. General provisions Knitty and Woolly reserves the right to modify, extend, delete, limit or interrupt the Platform and associated services at any time, without prior notification, and without incurring liability. In the event of a violation of the T&Cs by the User, Knitty and Woolly reserves the right to take appropriate sanction and reparation measures. Knitty and Woolly reserves the right to refuse the User any access to the Platform or our services temporarily or permanently. These measures may be taken without giving reasons and without notice. They cannot engage the liability of Knitty and Woolly or give rise to any form of compensation. The illegality or total or partial nullity of a provision of our T&Cs will have no impact on the validity and application of the other provisions. In such a case, we have the right to replace the provision with another valid provision of similar scope.

Jacquard technique The jacquard technique allows you to knit several colors at the same time to create patterns. If you have never dared to get started, I will explain how to do it during this workshop. Let's celebrate the arrival of autumn together! Receive a €5.50 voucher for any purchase on the shop of a minimum of €40 until Tuesday evening with the code : AUTUMN Practical information Duration: 4 hours Material: Provided Prerequisites: none Workshop given in English, French and Dutchµ Where? Coming soon When? Coming soon *Prerequisites: Exploring this technique requires knowing some knitting basics. We will knit a model made in the circular (circular stockinette). The different basic techniques you will need are: - cast on stitches and join in the round - knit stockinette stitch in the round - decreases - cast off stitches Choice of wool The choice of wool is particularly important for this technique. I explain the different options to you to make the best choice. Colors Matching colors together isn't always easy. I give you all the tips for a successful color association! Your first colorwork knit A hat or a cowl, works made with circular knitting. Choice of wool The choice of wool is particularly important for this technique. I explain the different options to you to make the best choice. The technique We see together how to perform this technique step by step and how to read a pattern containing jacquard charts. In this workshop

Legal Notice Legal notice Knitty and Woolly Fanny Girard Sahun Webshop and workshops Voorjaarstraat 14 / 201, 2610 Wilrijk, Belgique Phone number: +32 4 56 20 56 03 E-Mail : knittyandwoolly@gmail.com VAT nr : BE0800864365 CBE n°: 0800.864.365 Bank account : BE32 7350 6288 6502 Small business subject to the exemption scheme, VAT not applicable. Website hosting The site is hosted by Wix, Wix Online Platform Limited at the fo llowing address: 1 Grant’s Row, Dublin 2 D02HX96, Ireland. Editorial responsability Fanny Girard Sahun

Privacy policies - The french version always prevails - Privacy Policies Updated June 09/23/2025 1. Parts and Purpose Fanny Girard Sahun (hereinafter “Knitty and Woolly” or the “Data Controller”) Voorjaarstraat 14 / 201, 2610 Wilrijk, Belgium BCE / VAT: BE 0800864365 Register of legal entities: Antwerp Email: knittyandwoolly@gmail.com Telephone: +32456205603 Knitty and Woolly establishes this Privacy Policy, the purpose of which is to transparently inform Users of the website hosted at the following address: www.knittyandwoolly.com , (hereinafter the “Site”), of the manner in which personal data is collected and processed by Knitty and Woolly. The term “User” refers to any user, i.e. any natural or legal person, who visits or interacts in any way with the Site. As such, Knitty and Woolly determines all the technical, legal and organizational means and purposes of processing Users' personal data. Knitty and Woolly undertakes to this end to take all necessary measures to guarantee the processing of personal data in compliance with the law of July 30, 2018, relating to the protection of individuals with regard to the processing of personal data ( hereinafter, "the Law") and the European Regulation of April 26, 2016 relating to the protection of the data of individuals with regard to the processing of personal data and the free movement of such data (hereinafter the "Regulations"). Knitty and Woolly is free to choose any natural or legal person who processes users' personal data at their request and on their behalf (hereinafter the "Subcontractor"). Where applicable, Knitty and Woolly undertakes to select a Subcontractor offering sufficient guarantees as to the technical and organizational security measures for the processing of personal data, with regard to the Law and the Regulations. 2. Processing of personal data Use of the Site by Users may result in the communication of personal data. The processing of this data by Knitty and Woolly, in its capacity as Data Controller, or by service providers acting in the name and on behalf of Knitty and Woolly, will comply with the Law and Regulations. Personal data will be processed by Knitty and Woolly, in accordance with the purposes mentioned below, via: 1. the newsletter subscription form 2. use of cookies 3. sending survey or questionnaire 3. Purpose of processing personal data In accordance with Article 13 of the Regulations, the purposes of processing personal data are communicated to the User and are as follows: 1. Ensure the execution of the services offered and agreed on the Site; 2. Ensure control of the execution of the services offered; 3. Carry out marketing and promotional information activities after consent, for example sending promotions about the Data Controller's products and services; 4. Answer the User's questions; 5. Produce statistics in order to improve the Website, the services offered and the internal operating organization; 6. Improve the quality of the Site and the products and/or services offered by the Data Controller; 7. Allow better identification of the User's interests. 4. Personal data likely to be processed The User consents, during the visit and use of the Site, that Knitty and Woolly collects and processes, according to the terms and principles described in this Privacy Policy, the following personal data: 1. User information that they provide for contractual purposes and to enable the proper execution of reciprocal obligations, namely name, first name, address, IBAN number and banking details, etc.; and more generally, any information voluntarily given by the User; 2. Users' information by filling out forms or contacting by telephone, email or other means, for example Users' name, address, email address and telephone number; 3. With regard to each of Users' visits to the Site, the information automatically collected is: a. IP address, browser type and model, time zone, operating system; b. all information concerning the pages that the User has consulted on the Site, in particular the URL, navigation time, etc. 5. Consent By accessing the Site and using it, the User declares to have read and agreed in a free, specific, informed and unequivocal manner to the processing of personal data concerning him or her. This agreement relates to the content of this Privacy Policy. Consent is given by the positive act by which the User has checked the box offering the Privacy Policy as a hyperlink. This consent is an essential condition for carrying out certain operations on the Site or for allowing the User to enter into a contractual relationship with Knitty and Woolly. Any contract between Knitty and Woolly and a User relating to the services and goods offered on the Site is subject to acceptance of the Privacy Policy by the User. The User consents to the Data Controller processing and collecting, in accordance with the terms and principles included in this Privacy Policy, his/her personal data that he/she communicates on the Site or on the occasion of the services offered by Knitty and Woolly, for the purposes indicated above. The User has the right to withdraw consent at any time. Withdrawal of consent does not compromise the lawfulness of processing based on consent previously given. 6. Duration of retention of Users’ personal data In accordance with Article 13 §2 of the Regulation and the Law, the Data Controller only keeps personal data for the time reasonably necessary to enable the achievement of the purposes for which they are processed. This duration is in all cases less than: 1 year 7. Data recipients and disclosure to third parties Personal data may be transmitted to employees, collaborators, subcontractors or suppliers of Knitty and Woolly who offer adequate data security guarantees, and who collaborate with Knitty and Woolly in the marketing of products or the provision of services. They act under the direct authority of Knitty and Woolly, and are notably responsible for collecting, processing or subcontracting this data. In all cases, the recipients of the data and those to whom this data has been disclosed respect the content of this Privacy Policy. Knitty and Woolly assures that they will process this data only for the intended purposes, in a discreet and secure manner. In the event that the data is disclosed to third parties for direct marketing or prospecting purposes, the User will be informed in advance so that they can express their consent to the use of this personal data. 8. User Rights User can exercise their rights at any time, by sending a message by email to the following address: knittyandwoolly@gmail.com , or a letter by post addressed, attaching a copy of their identity card to the The following address: Voorjaarstraat 14 B2, 2610 Wilrijk, Belgium a. Permission to access In accordance with article 15 of the Regulations, Knitty and Woolly guarantees the User's right of access to their personal data. The User has the right to obtain access to said personal data as well as the following information: the purposes of the processing; the categories of personal data concerned; the recipients or categories of recipients to whom the personal data have been or will be communicated, in particular recipients who are established in third countries or international organizations; where possible, the planned retention period of the personal data or, where this is not possible, the criteria used to determine this period; the existence of automated decision-making, including profiling, referred to in Article 22, paragraphs 1 and 4 of the Regulation, and, at least in such cases, useful information regarding the underlying logic, as well as the significance and anticipated consequences of this processing for the data subject The Data Controller may require payment of a reasonable fee based on administrative costs for any additional copies requested by the User. When the User submits this request electronically (via the email address for example), the information is provided in commonly used electronic form, unless the User requests otherwise. A copy of their data will be communicated to the User no later than one month after receipt of the request. b. Right of rectification Knitty and Woolly guarantees the user the right to rectification and erasure of personal data. In accordance with Article 16 of the Regulation, incorrect, inaccurate or irrelevant data may be corrected or deleted at any time. The User shall first make the necessary changes themselves from their user/other account, unless they cannot be made autonomously, in which case a request may be made to Knitty and Woolly. In accordance with Article 19 of the Regulation, the Data Controller notifies each recipient to whom the personal data has been communicated of any rectification of the personal data, unless such communication proves impossible or requires disproportionate effort. The data controller shall provide the data subject with information on these recipients if he or she so requests. c. Right to erasure Users have the right to obtain the deletion of their personal data as soon as possible in the cases listed in Article 17 of the Regulation. Where the Data Controller has made personal data public and is required to erase them pursuant to the previous paragraph, the Data Controller, taking into account available technologies and implementation costs, takes reasonable measures, including of a technical nature, to inform other controllers processing such personal data that the data subject has requested erasure by such controllers of any links to, or copies of, such personal data or reproduction thereof. The previous two paragraphs do not apply to the extent that this processing is necessary: to the exercise of the right to freedom of expression and information; to comply with a legal obligation which requires processing provided for by Union law or by the law of the Member State to which the controller is subject, or to carry out a task in the public interest or relating to the exercise of the public authority vested in the controller; for the establishment, exercise or defense of legal rights. In accordance with Article 19 of the Regulation, the Data Controller notifies each recipient to whom the personal data have been communicated of any erasure of personal data or any limitation of the processing carried out, unless such communication proves impossible or requires disproportionate effort. The data controller shall provide the data subject with information about these recipients upon request. d. Right to restriction of processing The User has the right to obtain limitation of the processing of his personal data in the cases listed in Article 19 of the Regulations. In accordance with Article 19 of the Regulation, the Data Controller notifies each recipient to whom the personal data have been communicated of any limitation of the processing carried out, unless such communication proves impossible or requires disproportionate effort. The data controller shall provide the data subject with information about these recipients upon request. e. Right of data portability In accordance with Article 20 of the Regulations, Users have the right to receive personal data concerning them from Knitty and Woolly in a structured, commonly used and machine-readable format. Users have the right to transmit this data to another data controller without Knitty and Woolly obstructing this in the cases provided for by the Regulations. When the User exercises his/her right to data portability in application of the previous paragraph, he/she has the right to obtain that the personal data be transmitted directly from one data controller to another, where this is technically possible. The exercise of the right to data portability is without prejudice to the right to erasure. This right does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. The right to data portability does not infringe the rights and freedoms of third parties. f. Right of opposition and automated individual decision-making Users have the right at any time to object to the processing of their personal data on the grounds of their particular situation, including the automation of data carried out by Knitty and Woolly. In accordance with article 21 of the Regulation, Knitty and Woolly will no longer process personal data, unless there are legitimate and compelling grounds for the processing which override the interests and rights and freedoms of the User, or for the establishment, exercise or defense of legal rights. When personal data is processed for prospecting purposes, the User has the right to object at any time to the processing of personal data concerning him or her for such prospecting purposes, including profiling to the extent where it is linked to such prospecting. If the data subject objects to the processing for canvassing purposes, the personal data will no longer be processed for these purposes. g. Right to complain Users have the right to lodge a complaint concerning the processing of their personal data by Knitty and Woolly with the Data Protection Authority, competent for Belgian territory. Further information can be found on the website: https://www.autoriteprotectiondonnees.be . Submission of a complaint can be made to the following addresses: Data Protection Authority Rue de la Presse 35, 1000 Brussels Tel. + 32 2 274 48 00 Fax. + 32 2 274 48 35 Email: contact@apd-gba.be Users can also file a complaint with the court of first instance of their domicile. 9. Cookies The Site uses cookies to distinguish Users of the Site. This helps provide Users with a better browsing experience and an improvement of the Site and its content. The purposes and terms of cookies are contained in this article. a. General principles A "Cookie" is a file placed temporarily or permanently on the User's hard drive when consulting the Website, with a view to a subsequent connection. Thanks to cookies, the server recognizes the User's computer. Cookies may also be installed by third parties with whom Knitty and Woolly collaborates. Some of the cookies used by Knitty and Woolly are necessary for the proper functioning of the Site, others help improve the User experience. Users can personalize or deactivate cookies by configuring their browser. By using the Website, the User expressly agrees to the management of cookies as described in this article. b. Type of cookies and purposes pursued Different types of cookies are used by Knitty and Woolly on the Site: Technical cookies: they are necessary for the operation of the Website, allow the communication of data entered and are intended to facilitate the User's navigation; Statistical and audience measurement cookies: these cookies enable recognition of the User and are used to count the number of Users of the Website over a certain period. Since they also indicate browsing behavior, they are an effective way to improve the User's browsing, by displaying proposals and offers likely to interest them. They also allow Knitty and Woolly to identify possible bugs on the Website and to correct them. Functional cookies: these cookies facilitate the use of the Website by retaining certain choices made (for example, the user name or language); Tracking cookies: Knitty and Woolly uses tracking cookies via Google Analytics to measure User interaction with the content of the Site and produce anonymous statistics. These statistics allow Knitty and Woolly to improve the Website. Google supports the explanation of these cookies at: http://www.google.nl/intl/en_uk/policies/privacy/ c. Cookie retention period Cookies are kept for the time necessary to achieve the intended purpose. The cookies that may be stored on the User's hard drive as well as their retention period are as follows: 1 year d. Cookie management If the User does not want the Website to place cookies on their hard drive, it is easy for them to manage or delete them by modifying their browser settings. The browser programming also allows the User to receive a notice or notification as soon as a Website uses cookies and thus decide to accept this, or to refuse it. If the User deactivates certain cookies, he accepts that the Website may not function optimally. Certain parts of the Website may therefore not be usable, or may be partially usable. If the User wishes to manage and/or delete certain cookies, he or she can do so using the following link(s): For Users with a browser: Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies Microsoft Edge: http://windows.microsoft.com/en-gb/windows-10/edge-privacy-faq Chrome: https://support.google.com/accounts/answer/61416?hl=fr Firefox: https://support.mozilla.org/fr/kb/activate-deactivate-cookies-preferences Safari: https://support.apple.com/kb/ph21411?locale=fr_CA If the User refuses to allow Google Analytics cookies to be used, they are invited to configure their browser to this effect, on the following website: http://tools.google.com/dlpage/gaoptout. 10. Limitation of liability of the Data Controller The Website may contain links to other websites owned by third parties unrelated to Knitty and Woolly. The content of these sites and their compliance with the Law and Regulations are not the responsibility of Knitty and Woolly. The holder of parental authority must give express consent for the minor under 16 to disclose personal information or data on the website. Knitty and Woolly strongly advises those exercising parental authority over minors to promote responsible and safe use of the Internet. The Data Controller cannot be held responsible for having collected and processed information and personal data from minors under 16 years of age whose consent is not effectively covered by that of their legal parents or for incorrect data - in particular concerning the 'age- introduced by minors. Under no circumstances will personal data be processed by the Data Controller if the User specifies that he or she is under 16 years of age. Knitty and Woolly is not responsible for the loss, corruption or theft of personal data caused in particular by the presence of viruses or following computer attacks. 11. Security The Data Controller implements organizational and technical measures to guarantee a level of security appropriate to the processing and collection of data. These security measures depend on the costs of implementation with regard to the nature, context and purposes of the processing of personal data. The Data Controller uses standard encryption technologies within the IT sector when transferring or collecting data on the Site. 12. Modification of the Privacy Policy Knitty and Woolly reserves the right to modify this Privacy Policy in order to comply with legal obligations in this matter. The user is therefore invited to regularly consult the Privacy Policy in order to be aware of the modifications and adaptations. Such a modification will be displayed on the Site or sent by email for opposability purposes. 13. Applicable law and competent jurisdiction This Privacy Policy is governed exclusively by Belgian law. Any dispute shall be brought before the courts of the judicial district of Knitty and Woolly's registered office. 14. Contact For any questions or complaints relating to this Privacy Policy, the User may contact the Data Controller via the following address: knittyandwoolly@gmail.com

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